1. What are comfortable shoes?

Comfortable shoes are specialized footwear designed to support and protect the feet, ankles, and legs. They are designed to alleviate pain, improve comfort, and promote proper alignment.

2. Who can benefit from wearing comfortable shoes?

Comfortable shoes can benefit anyone who experiences foot, ankle, or leg pain or discomfort. They are particularly helpful for individuals with conditions such as flat feet, plantar fasciitis, bunions, and diabetes.

3. What should I look for in a pair of comfortable shoes?

When selecting comfortable shoes, it is important to look for a supportive and cushioned footbed, a firm and stable sole, and a comfortable and adjustable fit.

4. Can comfortable shoes be stylish?

Yes, many comfortable shoes are designed to be both supportive and stylish, with a variety of colors and designs available.

5. Are comfortable shoes only available in certain sizes?

A: No, comfortable shoes are available in a range of sizes and widths to accommodate different foot shapes and sizes.

6. Can I wear comfortable shoes for physical activity?

A: Yes, many comfortable shoes are designed for physical activity and provide the necessary support and stability for sports and exercise.

7. How long do comfortable shoes last?

A: The lifespan of comfortable shoes can vary depending on factors such as usage, and maintenance of you.

Other Question

8. Where is my order?

If you know your order ID you may track your order right now: 


When the order ships you’ll receive an email with a link to USPS.com and your tracking information. You can track your order online without any restriction, simply click here to track your order at any time. If you have any further questions, please contact us support@mincino.com

If you have any further questions or concerns, please do not hesitate to Contact Us.

9. What Method Of Payments Do You Accept?

We accept most online payment methods that are used all over the world – Visa, MasterCard, PayPal, and others. 

Read more about the Payment Method of our business. 

10. Has my order shipped?

You can see your order status here, if it does not provide enough information, you can contact our customer service for immediate support at email support@mincino.com.

11. My order is never delivered.

My parcel is shown as having been delivered but I have not received it.

We're sorry to hear about such problems with your package. To solve this problem, please inform our customer service department by email with your order number, and tracking number so that we can provide immediate support to fix the situation in the quickest way.  

12. Can I Return My Product?

We can only accept refunds or exchanges on faulty items. View detail of our Return and Refund Policy.

13. What if I want to make some changes to my order?

You can make changes to your orders by contacting our Customer Service Department at support@mincino.com within 24 hours of your order being placed.  Please note that after 24 hours we can't make changes for you due to our Return and Refund Policy

14. I received the wrong items/defective items, what should I do?

We're sorry to hear your package was damaged in transit! Please contact us as soon as you receive the package, and send us images or videos of the wrong/defective items so we can assist in reimbursing or reshipping the order. If you need more details, you could see our Return and Refund Policy.

If you need any help with your order, please feel free to contact us.

We're happy to help!

15. How do I contact you?

You can quickly contact us at support@mincino.com, we're happy to hear from you and always ready to solve all your problems!